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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mari B.

December 2, 2025

5  out of  5
rating by Mari B.
"I was recently referred to State Farm by a family friend and worked with Duncan Whitaker. The experience was truly refreshing - Duncan was friendly, knowledgeable, and kind throughout the process. I never felt pressured, and he took the time to present options that fit my needs and my budget. If you’re looking for a straightforward, honest, and easy insurance experience, call Duncan ASAP. The only thing you’ll be missing is your sky-high insurance premium."
We responded:
"Thank you so much for your kind words and for sharing your positive experience! We’re thrilled to hear that Duncan was able to provide you with friendly, knowledgeable, and personalized service that fit your needs and budget. Your recommendation means a lot to us, and we truly appreciate you choosing State Farm. We look forward to working with you again in the future and continuing to support you with all your insurance needs!"
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Jonathan Blue

November 25, 2025

5  out of  5
rating by Jonathan Blue
"Duncan was very helpful and knowledgeable, without being pushy. Getting my insurance started through him was a very pleasant experience."
We responded:
"Thank you for the review Jonathan!"
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Andrew Naylor

November 24, 2025

5  out of  5
rating by Andrew Naylor
"Duncan is a prime insurance sellsman, He helped save money and got me more for my buck, I appreciate it Duncan."
We responded:
"Thank you for the kind words, Andrew! We look forward to helping you with your insurance needs"
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Laura Tolley

November 19, 2025

5  out of  5
rating by Laura Tolley
"Duncan was so helpful, kind, and patient. He walked me through all the steps he took, offered me discounts and saved me over 150$ Thank you so much."
We responded:
"Hey Laura, thank you so much for the kind words. We really enjoy working with you!"
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Nicole Keisel

November 6, 2025

5  out of  5
rating by Nicole Keisel
"The representative I worked with went out of her way to make sure my issue was resolved including following up with me multiple times."
We responded:
"Thank you for the kind review Nicole! We're happy to be able to help and really look forward to working with you!"
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James Pattengale II

October 31, 2025

5  out of  5
rating by James Pattengale II
"Since being referred to Colton by my older brother two years ago, I received nothing but the finest in Customer Service your staff are always helpful, polite, and courteous! More recently, Brittany, and Landrey have been incredible. Helps to my insurance needs. I would not hesitate in a moment to refer them to my closest friends. James Pattengale ll"
We responded:
"Thank you for the positive review James! We really enjoy working with you!"
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Kit Brazier

October 22, 2025

5  out of  5
rating by Kit Brazier
"Love the office, team and especially the State Farm Agent Colton Brazier."
We responded:
"Love you Mom!"
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Daniel

October 22, 2025

5  out of  5
rating by Daniel
"Great place to get your insurance products. They are very easy to work with and prompt with quotes."
We responded:
"Hey Daniel, Thank you for the kind review. We really enjoyed working with you on the car insurance quote and look forward to helping you whenever you need us"
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Kayla Blackwood

October 18, 2025

5  out of  5
rating by Kayla Blackwood
"This was my first time having to get auto insurance and so I wasn’t really sure of the process, but Brittany was so sweet explained things perfectly, she answered all my questions."
We responded:
"Thank you for the awesome review Kayla! Brittany really enjoyed helping you and we look forward to working with you in the future"
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Ashlee Firzlaff

September 29, 2025

5  out of  5
rating by Ashlee Firzlaff
"Super friendly."
We responded:
"Thank you so much for the kind review! Duncan said it was an absolute pleasure working with you."
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brandi agin

September 18, 2025

5  out of  5
rating by brandi agin
"Kristyn helped me with everything and she was very patient with me. she was so nice and helpful. i’m so glad i switched providers!"
We responded:
"Hey Brandi! We are so glad to have you! Kristyn really enjoyed working with you on your car insurance and life insurance. Feel free to give us a call whenever and we'll be happy to assist "
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Beth Fravel

September 10, 2025

5  out of  5
rating by Beth Fravel
"You guys are great!"
We responded:
"Thank you for the kind review Beth!"
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Colin McCarthy

September 10, 2025

5  out of  5
rating by Colin McCarthy
"Super helpful explaining everything and super helpful getting me set up!"
We responded:
"Thank you for the awesome review Colin! We're so glad we could help with your car and renters insurance, if you ever need anything feel free to give us a call or stop by our office here in Boise. "
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Emily Pink

August 25, 2025

5  out of  5
rating by Emily Pink
"Leaving a shining review to the team that always helps me in a timely fashion and has worked with me for years. Colton’s the best and so are the employees that work with him!"
We responded:
"Hey Emily, thank you so much for the wonderful review! We really appreciate you"
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R. Craig Helie

August 11, 2025

5  out of  5
rating by R. Craig Helie
"Brittney representing Colton Brazier is Awesome. Very kind and very informative interaction with her."
We responded:
"Thank you for the review, Brittany IS awesome!"
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felicia nelson

August 2, 2025

5  out of  5
rating by felicia nelson
"Duncan brings a rare mix of deep expertise and genuine kindness to everything he does. He patiently answered all our questions—even the ones we didn’t realize we had—and made sure every detail was handled with care. I never felt rushed or overwhelmed, just supported. It’s clear he takes pride in helping people feel secure, and we’re so glad to have him in our corner."
We responded:
"Thank you for the awesome review Felicia! Duncan does an excellent job and we are so happy to have you as part of the team. If you ever have any questions about your car insurance feel free to give us a call or stop by our office here in Boise."
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Cyrus Kidd

August 2, 2025

5  out of  5
rating by Cyrus Kidd
"Working with Duncan has been a game changer. He’s not just knowledgeable—he’s genuinely invested in making sure you feel confident and cared for every step of the way. He took the time to understand our family’s needs, walked us through our options with clarity, and followed up even after everything was settled. It’s rare to find someone this thorough and this kind. Highly recommend."
We responded:
"Thank you for the kind review Cyrus! Duncan does an excellent job. We're so glad we were able to help you with your car insurance, if you ever have any questions for us feel free to stop by our office here in Boise or give us a call"
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Alejandro Torres

July 30, 2025

5  out of  5
rating by Alejandro Torres
"Excelent service, and profesional customer service"
We responded:
"Thank you for the kind review!"
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Cindy Williams

July 25, 2025

5  out of  5
rating by Cindy Williams
"Great customer service and easy to talk to."
We responded:
"Hey Cindy, thank you so much for the kind review! We're so glad we were able to help with your car insurance"
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Kathy Bauman

July 24, 2025

5  out of  5
rating by Kathy Bauman
"Colton Brazier State Farm has taken great care of my car + renters insurance needs. Jared there was/is very patient with my many questions:). Their rates are better than ever, and my friends notice that I am driving more safely with the 'Drive and Save' app!!"
We responded:
"Thank you for the kind view Kathy! It has been our pleasure working with you on your car and renters insurance. Glad to hear you're doing so well with Drive Safe and Save!"
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Brent Ayers

July 23, 2025

5  out of  5
rating by Brent Ayers
"Great people and great products. State Farm has had our back on a number of occasions."
We responded:
"Thank you for the positive review Brent! We really appreciate you"
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Robert Allen

July 23, 2025

5  out of  5
rating by Robert Allen
"It's very easy to keep up with all my policies with Colton Brazier State Farm Insurance"
We responded:
"Thank you for the review Robert! It's a pleasure working with you and your awesome classic car!!"
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Duncan Whitaker

July 21, 2025

5  out of  5
rating by Duncan Whitaker
"Colton and his team really go above and beyond typical agents. Not only did they save me money on auto and home, but they helped me understand what each coverage does and how it works! They also got my wife, and I set up with some great life insurance as well!"
We responded:
"Thank you for the kind review Duncan! We were happy to help with your life insurance and really appreciate working with you. Feel free stop by our office here in Boise if you ever have any questions on your insurance and we'll be more than happy to help"
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Harmonee Whitaker

July 20, 2025

5  out of  5
rating by Harmonee Whitaker
"Duncan was very helpful and knowledgeable in setting up our home and car insurance! He even saved us some money from our previous insurance! Would definitely recommend!"
We responded:
"Harmonee, thank you so much for the kind review! I'm so glad Duncan was able to assist you with your home and car insurance! "
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Jan Hussey

July 2, 2025

5  out of  5
rating by Jan Hussey
"Hannah and Jared have been amazing to work with over the last couple of months. My husband and I decided to shop around after being with the same insurance carrier for years and years. The premiums just kept going up and up… for no apparent reason. Because there are State Farm agents in the family (unfortunately in other states) we wanted to contact Colton’s office to see if they were competitive. They were!! But we delayed until the middle of June when I got a text from Jared saying that State Farm had lowered their rates and to give them a try. Lo and behold, the premiums were even lower than in May! So we went for it! The process was super easy… all done with a couple of phone calls, emails and texts. We now have State Farm policies for our cars and our home, and also an umbrella policy. Anyway, the office has been amazing to work with… friendly, efficient, proficient, and an immediate response when I had a question or concern. I highly recommend getting in touch with the Colton Brazier State Farm office for all your insurance needs! I’ll be surprised if you don’t go with them for your needs… but even if you don’t, you’ll have a very pleasant experience!"
We responded:
"Thank you for the kind review Jan! Both Hannah and Jared let me know they really enjoyed working with you, glad we could help"